Bitfinex Review: Is It Safe Or Scammy? (2024)

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Bitfinex Free
  • Currency support - 98%
  • Fees - 95%
  • Customer support - 82%
  • Online reputation - 83%
  • How good is Bitfinex exchange?
  • Is Bitfinex a scam or a trusted website?

We will learn everything about it in our detailed Bitfinex review.

But before that…

We all know that Cryptocurrency exchange is a hot business nowadays.

And given the meteoric rise of Bitcoin and altcoins last year, this was expected to say the least.

But as you know, running a crypto exchange is not an easy business to be in. Moreover, being centralized in nature, these exchanges are prone to numerous attacks and hacks.

However, in all the hullabaloo, some exchanges have left a positive mark on the crypto space. And one of them is the Bitfinex Exchange.

Some may say I am biased. Therefore, I am going to review Bitfinex in detail today and leave the decision up to you

Beginners Guide to Bitfinex exchange:

Bitfinex is the world’s largest and most advanced cryptocurrency trading platform operating since 2013. It is based out of British virgin islands and serves almost every country in the world (except for a few which we are going to reveal further in this article).

For quite some time, it has been the busiest exchange in the world that was pulling the most USD/BTC volume and still ranks number one in this aspect.

Still thinking why to use Bitfinex?

Well, it is because apart from trading BTC, it also trades numerous other altcoins and is a popular multi-coin exchange of the cryptosphere.

It also maintains order books and facilitates P2P trading for an exchange fee. The specifics of the same will be discussed later in this article.

Bitfinex: Multi-coin Exchange

Bitfinex is a multi-coin exchange and has many advanced features that a newbie might not require when starting cryptocurrency trading.

In this section, I will highlight some of the features and facilities that Bitfinex provides.

1. Buy/Sell Walls

The buy/sell walls are clearly visible in the order book. From here, you can select the deal that attracts you. But you can place and complete your order only when you have a verified & approved account.

More on that later.

On first look, I found their UI somewhat cluttered, but you can dig through and find the relevant options for yourself. It’s just that you have to look with intent.

The one thing I liked about the Bitfinex dashboard is that you can customize it to make your own unique workstation to some extent which is a cool feature in my opinion and is not available on any other exchange yet.

Bitfinex Buy Sell Walls

2. Bitfinex Supported Cryptocurrencies

There is more to it:

Bitfinex supports a wide range of cryptocurrencies. As of now, there are over 250+ cryptocurrencies/pairs listed on it.

Amongst which, you will find popular cryptocurrencies like BTC, BCH, LTC, ETH, XMR, and LTC, etc. and numerous other popular ERC20 tokens.

Bitfinex also supports fiat currencies such as USD, EUR, GBP, and JPY, which can be used to trade many cryptocurrencies against fiat pairs

Note: As of now, fiat deposits are blocked until further notice.

3. Bitfinex fees

Bitfinex follows the maker & taker fee schedule for the investors trading on their platform based on their volume and here the specific details on the same:

Note: Margin trading is not the same as listed above.

4. Bitfinex Supported Countries

Bitfinex serves all major countries except the United States, Bosnia and Herzegovina, the Democratic People’s Republic of Korea (North Korea), Ethiopia, Iran, Iraq, Syria, Uganda, Vanuatu, and Yemen.

5. Margin Trading on Bitfinex

Bitfinex also allows you to margin trade and get leverage of up to 3.33X. Let us assume you have USD 1000 in your margin wallet. That 1000 USD will serve as collateral for opening margin positions up to 3.33:1, i.e., a margin position with a USD value up to 3333.33 USD can be opened.

One can borrow USD or BTC on Bitfinex for margin trading. Here is the feed overview for margin trading on Bitfinex.

Bitfinex Margin Trading

Read more about Bitfinex Margin trading here: Bitfinex’s intro to margin trading

6. Customer Support

Bitfinex help center has many commonly asked questions and answers in their knowledge base. So you can use that to troubleshoot your issues. But if you are unable to find answers here, you can always drop an email to [email protected] to submit a new help desk ticket.

7. Mobile Apps

Bitfinex Mobile Apps

As if all this was not enough!

Bitfinex also provides cool mobile apps for both iOS and Android users. One can deposit and withdraw cryptocurrencies and fiat through it and trade other crypto pairs.

I find a mobile app easier to exchange and trade cryptocurrencies even if we are not in front of our computer. So it is good to have mobile apps for Bitfinex too.

(Download Bitfinex Android app | Download Bitfinex iOS app).

8. Advanced Trading Charts

Bitfinex Advanced Charts

Bitfinex provides a seamless trading experience for experienced traders who love to watch crypto charts. It is so because it provides advanced charting features where traders can:

  • Visualize your orders, positions, and price alerts
  • Drag to change the price
  • Tap to modify order properties
  • See your position profits

You also get features such as limit orders, stop orders, trailing stop, fill or kill, TWAP, and others, along with different market charts for various intervals.

Last but not the least, Trading View powers Bitfinex’s charts so you can enjoy a complete suite of tools to draw, annotation, download and share your charts.

9. Bitrefill integration

Recently, Bitfinex has integrated with Bitrefill which is a popular service to buy gift cards using your cryptocurrency. Now, users like you and I can purchase gift cards for popular services such as Uber, Starbucks, Amazon and many more straight from the Bitfinex dashboard.

10. Bitfinex Staking

In April 2020, Bitfinex launched the staking program. This allows Bitfinex users to stake supported coins, and earn staking rewards.

At the time of updating this review of Bitfinex, the following coins are supported for staking:

  1. Cosmos (Atom)
  2. V.Systems (VSYS)
  3. EOS (EOS)
  4. Tezos (XTZ)
  5. Algorand (ALGO)
  6. Tron (TRX)

11. Has Bitfinex been hacked?

Unfortunately, Bitfinex has had a controversial existence so far.

Bitfinex was hacked in August 2016 and lost 120,000 BTCs. It happened because attackers were able to exploit a vulnerability in the multisig wallet architecture of Bitfinex and BitGo. They have recently upgraded their security architecture, a post which there have been no hacks/attacks on this exchange.

Another controversy Bitfinex is associated with is that of USDT (Tether). Tether, a crypto company owned by Bitfinex, has been accused of printing digital fiat USDT token. And it is believed that Bitfinex is using this to pump and dump crypto markets artificially. However, at this moment, this should not prevent you from trading on Bitfinex.

12. Depositing funds on Bitfinex:

Bitfinex supports wire transfers and card payments for funding the account. You can also directly deposit BTC, USDT, or other supported currencies to start trading on Bitfinex.

The minimum deposit amount is 10000 USD via wire transfer. Card payment is supported for both verified, and unverified accounts.

Who Is Bitfinex For

Before we go any further, let me tell you that Bitfinex is not for beginners or newbies. It is for professionals and intermediate traders who satisfy specific criteria.

Plus, they have certain barriers to entry that make it difficult for a newcomer to start with, which has been politely highlighted on their exchange, too.

How To Get Started On Bitfinex

To get started on Bitfinex, you need to accept all the conditions mentioned above and get started by signing up using your email ID and other details.

Get Started On Bitfinex

Then you need to submit your valid ID proofs for the KYC and which can typically take 6-8 weeks to get over. That’s why one should plan accordingly if they intend to use Bitfinex.

Can You Trust Bitfinex? Is It Safe?

Of course, given its track record, one can trust Biffinex for trading. But, as I said, it is not for everyone.

They have taken their security game to another level since the hack and have also repaid the customers who lost their money, but you should not take chances. Always store your coins in a hardware wallet or keep it under self-custody.

I used Bitfinex in my early crypto days when the UI was simple, and there were no minimum limits to get started on it.

Now it’s time to hear from you: Which exchange do you use? Have you used Bitfinex yet? If you have, do share your experience with us in the comments below.

FAQ’s related to Bitfinex Exchange:

Where is Bitfinex located?

As per publicly available data, Bitfinex addresses are

iFinex Inc – 3rd floor, Jayla Place, Wickhams Cay, Road Town, Brtish Virgin Islands.
BFXWW Inc.- c/o SHRM Trustees (BVI) Limited, P.O. Box 4301, Trinity Chambers, Road Town, Tortola, British Virgin Islands.

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5 thoughts on “Bitfinex Review: Is It Safe Or Scammy? (2024)”

  1. Mark Antony

    Beware that after all the work you put in to get verified they tell you that you can’t make EUR SEPA payments to online e-money banks such as monese, revolut and others. Their compliance won’t allow.

  2. Richard

    Dont use Bitfinex to withdraw money, i am currently waiting for more than two months with no sufficient answer from this scam platform… Very disappointing service and really getting doubts about their professionalism and integrity

    1. Luan Emmanuel

      No way! I’ve using Bitfinex since the beginning and never have any issues with withdrawal. But things happen with any major exchange.

  3. Nick Simpson

    All exchanges have been hacked at least once. And the case of 2016 shows Bitfinex on the good side. They returned to customers all the funds that were stolen. Compared to many other companies that just shrugged.

  4. Yurt Gunhaber

    I don’t understand why the score is so low. Yes, Bitfinex has “features” and Yes probably it is not for everyone, but in general it is a good exchange. One of the biggest. And if you remember how they solved the problem of hacking in 2016, then almost the most honest.

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