A Step By Step Guide To NEON Wallet [Recommended For NEO HODLers]

If you are not new to the cryptosphere, I’m sure you know about NEO cryptocurrency. NEO is one of the top performings cryptocurrencies.

Just to put things into perspective, consider this fact: NEO was priced at $0.15 per unit at the start of 2017. It reached an all-time high price of $79 in December 2017 and is now sitting comfortably at $11 – a mind-boggling growth.

NEO was tested when China banned ICOs, but has been able to find stability in the market thanks to renewed efforts of the NEO community.

Famously dubbed as China’s Ethereum, NEO also has another crypto token in its ecosystem – GAS – formerly known as Antcoins (ANC). GAS is like the fuel for NEO’s blockchain.

In the past, CoinSutra has covered NEO in detail. For those who have just joined us, links to the posts are listed below for your reference:

In one of the aforementioned posts, I have written about NEO wallets and have also pointed out the confusion that NEO HODLers usually face while choosing the correct wallet for NEO.

By correct wallet, I mean a wallet that is legit, not a scam and lets users claim their free GAS coins as a reward for holding NEO.

Here are some of the top exchanges that support NEO:

One of the wallets that have so far fulfilled our criteria is the NEON wallet. We have been using this for over 6 months and have come to a conclusion that it is a secure wallet for storing NEO and claiming your GAS.

However, it does crash sometimes, but you can always notify their dev team – they are very helpful.

Recently, Ledger Nano S started supporting NEO currency via the NEON wallet. If you have a Ledger Nano S, this further reduces the security risk of claiming GAS. I strongly recommend you to have this.

Even if you don’t have Ledger Nano S you can still claim your GAS via the NEON wallet. I will tell you exactly how you can setup the NEON wallet and claim your GAS.

The NEON wallet was not developed by NEO developers (City Of Zion), but NEO developers have reviewed it thoroughly and found it to be 100% safe.

In this guide, I will explain in detail the following:

  • How To Make A NEON Wallet
  • How To Move Funds to a NEON Wallet
  • How To Claim GAS in a NEON Wallet
  • How To Send NEO/GAS out of a NEON Wallet

How To Make A NEON Wallet

1) First, you will be required to download the NEO wallet client. The link to download the NEO wallet is – https://github.com/CityOfZion/neon-wallet/releases

2) Download the latest version compatible with your system – it is available in all versions including Windows, Mac and Linux.

3) Once you have downloaded the wallet, install it just like you would do with any other computer application.

4) Open the application. This will be the screen you see when you open the NEON wallet for the first time:


5) Select ‘Create a new wallet’ option and you should see this screen:


6) Enter a passphrase. Keep the passphrase strong and hard to guess and then click on ‘Generate Keys’ to be taken to this screen:


7) Print this and save it in an offline safe and secure location. This will help you recover your funds if you forget your passphrase. Also, save this file on your computer. It will be used to login into your NEO wallet with the help of your passphrase.

Note: I gave ‘Sudhir’ as the key name, clicked ‘Save Key’ and then saved the pdf file to my desktop.

8) Now click on ‘Back’ and you will be taken to the home screen as shown below:


9) Click the ‘Login using a saved wallet’ option to access your NEO wallet. You will be directed to this screen next:

Login using a saved wallet

10) Now select the saved wallet from the drop-down shown – I have selected the ‘Sudhir’ file –  enter your passphrase and then hit ‘Login’ to be able to see you NEON wallet like this:


11) Tada! Now that you are able to see your NEO wallet on the right-hand side, you will see a list of transactions. On the left-hand side, you will see your NEO and GAS holding, the USD value of your wallet, your NEO address, and more.

How To Move Funds To NEON Wallet?

Follow these simple steps to move your NEO coins to a NEON wallet.

1) Copy your public NEO Address from your NEON wallet by using the copy clipboard option as shown below:


2) Now use this copied address as the withdrawal address on the exchange where you are holding your NEO.

**Remember to withdraw whole numbers only. For example-On Bittrex there is a 0.1 Neo fee, so withdraw a whole number plus 0.1. Example: Withdraw 40.1, not 40.5 as you will lose the additional 0.4

3) Now wait a minute or two and then check your NEON wallet – you should find your NEO funds there.

How To Claim GAS In A NEON Wallet?

Congratulations, you have now successfully secured your NEO coins and now you will see your GAS build up in the NEON wallet. You will need to wait 1-2 weeks before seeing your GAS building up.

1) After some time log in to your wallet as outlined above and check if you have GAS to be claimed.

2) Whenever you have sufficient GAS build up automatically, it shows you as per below:


3) In the wallet, the green button says ‘Claim X Gas’. To claim the gas, simply click the button and then wait – sit back and relax for the back-end magic to complete.

4) Once claimed you will see your free GAS balance being updated.

How To Send NEO/GAS Out Of the NEON Wallet?

Now that you have learned to set up your NEON wallet and claim your GAS, it is important that you should know how to transfer your NEO out of this wallet.

1) Click on the top ‘Send’ green option to see these two fields shown below:


2) In the first field ‘Where to send the asset‘, copy the address where you wish to send the NEO coins. This address can be an exchange address, another person’s address etc. Just make sure that the address you put in is a NEO address. If you accidentally put an Ethereum or Bitcoin address, you may lose your NEO permanently.

3) In the second ‘Amount’ field enter the NEO amount you wish to send.

4) Now hit ‘Send Asset’ to send NEO out of NEON.

Note: If you wish to send GAS out of the NEON wallet the process is exactly same but you just need to select GAS instead of NEO when sending.

5) Here is how to select GAS in the NEON wallet when sending – simply click on the NEO option to toggle it to GAS. It will look something like this:


6) You can now log out of the NEON wallet by using the ‘Logout option’ in the top right corner.

That is all from my side. I hope you liked the tutorial on setting up your NEON wallet, how to claim GAS and also how to send/receive NEO/GAS through it.

Please feel free to drop a comment or questions if any. Let us keep learning and sharing the Bitcoin Revolution with Coinsutra.

Until next time.

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78 thoughts on “A Step By Step Guide To NEON Wallet [Recommended For NEO HODLers]”

  1. Hey Sudhir,
    There are a lot of tutorials around cryptos, but your straight forward and step by step layout is so easy to follow, much appreciated! Is it possible to send Gas accumulated in another wallet into the Neon wallet?

  2. k

    How Do you add the ONT token to the Neon wallet so I can claim the airdrop. Binance automatically did if for the partial token I was holding on the exchange but the link that had the hash addie seems to have disappeared. Any understanding of this process?

  3. T

    Hi there,

    I have followed all the instructions on downloading the NEON Wallet (Neon.Setup.0.2.2.Windows.exe) so that i can connect to my Nano S but after i download the wallet and select ‘Login using a Ledger’, i then receive an error message saying ‘Access is denied.

    I am unable to connect my Nano S to the NEON wallet or view my public Neo address to send my Neo to from an exchange. Can you please help?


    1. Sudhir Khatwani

      NEON is facing issues lately but their team is helpful, please contact them for a resolution. For checking your balance just put your neo public address into the neo block explorer.

  4. J

    Can anyone help me with this issue of not being able to claim gas using the neon wallet and the nano s
    I’ve uninstalled/reinstalled the latest versions of both updates and still not working.
    Claiming gas was fine untill a few days ago and then just stopped working
    I can’t get past the ist transaction stage by pressing the buttons on the nano
    Also on the neon wallet I’ve noticed that the normal block chain list that should update on the right side has stopped updating and is not moving anymore so maybe the 2 issues go togeather
    I’ve not tried sending or receiving any tokens .i have searched the net and this seems to be quite an issue for a lot of users but can’t see any fixes
    Please help

  5. n

    Hello. I have a question and need your help.
    I instaled NEON wallet 0.2.2. some weeks ago and logged in using my ledger nano s.

    In the process I never created new wallet and so not entered any passphrase to get privat key. Did I miss anything important?
    From than I received NEO, sent NEO, claimed GAS etc. but I’m worried as I don’t have any privat key or WIF in case my ledger is gone.

    Can I do something to change this?
    I’m also trying to add NEP-5 token list. Though following steps for adding and saving, on primar mask of neon wallet list is empty – like I didn’t do nothing. Went back to setings and new token are saved there.
    I also upgraded now to 0.2.3. edition of neon wallet and it doesn’t help (not even restarting laptop).

    Big thanks in advance for help on that

  6. k

    Hello SUDHIR, I’m running Neon 0.2.3. I’m currently accessing the wallet via my private key, how do change this so I can access it via “Login using a saved wallet”? I had a duplicate entry so when I deleted one, it deleted all my saved wallets.

  7. N

    I’m having difficulties trying to claim my GAS. When I first downloaded the NEON wallet about 2 weeks ago, the claim GAS button was highlighted and I was accumulating GAS. However, for almost a week now, that button is not highlighted anymore and continues to say 0 GAS is available to claim….my coins are in the wallet and I haven’t sent anything out of the wallet since the funds went in. Please help!

  8. S

    Thanks for the tutorial. So does NEON wallet automatically accept other NEP-5 coins when transferring coins like XRP, DBC, QLC, etc…to the public address?

    Wouldn’t each coin require their own separate address?

  9. m

    Hello, i do like to ask you if the Neon Wallet 0.2.4 is still in working and effectiveas at today September 3rd 2018, as i just downloaded it this morning and got my public, private and encrypted key, as i went back and login with my save wallet and paraphrase i.d, it refuse to take to the neo wallet at the right side or to even view transaction and any other infomation.

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